Raute and Coresbond have worked closely on operating and maintenance manuals since 2021. Their partnership model has enabled a scalable and flexible documentation process that responds to Raute’s changing business needs. Raute Engineering Manager Ari-Pekka Tiusanen values the openness of the collaboration and the ability of Coresbond’s specialists to identify and correct potential gaps. This continuous improvement steadily raises the quality of the documentation.
Founded in 1908, Raute Corporation is a Finnish technology company that has evolved over more than a century from manufacturing inland waterway vessels and metal-framed beds into one of the world’s leading suppliers of technologies for veneer, plywood and LVL production. In 2023, its net sales exceeded EUR 150 million. Raute employs around 800 people worldwide and is a major technology leader in its field.
Operating and maintenance manuals for Raute’s machinery and equipment are now produced in partnership with Coresbond. The collaboration began in early 2021 as Raute continued its transition to structured documentation. The workload was substantial, and hiring additional permanent employees was not a practical option. Coresbond’s scalable partnership model is an excellent fit for a cyclical business in which demand for the service fluctuates.
The service initially began with a team of two specialists and was expanded as demand grew. According to Engineering Manager Ari-Pekka Tiusanen, the collaboration developed smoothly because it was allowed to build gradually. Over time, Coresbond’s specialists have gained an in-depth understanding of Raute’s products and processes. This has reduced the need for repeated instructions and improved the quality of the documentation.
“One of the most important things is that we do not have to explain everything from the ground up, because the team already has a solid basic understanding. Coresbond’s specialists can also identify potential gaps or errors. I feel that this collaboration continuously improves the quality of our documentation.” – Ari-Pekka Tiusanen, Raute
Flexibility is one of the qualities Tiusanen values most in the collaboration with Coresbond. The willingness to keep improving is equally important. An open relationship in which feedback flows both ways has been a key factor in the success of the partnership.
According to Tiusanen, Coresbond’s motivated specialists readily suggest improvements. He describes the communication as open and considerate.
“At Coresbond, there is a genuine drive to keep moving things forward. The team does not stand still; it identifies what can be improved.” – Ari-Pekka Tiusanen, Raute
Annukka Sakkinen, Coresbond’s Technical Communication Lead, emphasizes Raute’s importance as a long-standing and key partner.
“Working with Raute demonstrates how strong collaboration is built on openness, flexibility and a shared commitment to continuous improvement. Together, we have been able to create an operating model that serves both parties and supports Raute’s business in the best possible way.” – Annukka Sakkinen, Coresbond
Raute is also familiar with other service providers, but the expertise accumulated through a long-term partnership is decisive. Tiusanen says Raute has confidence in Coresbond’s expertise. Working with familiar people is easy, and communication is direct.
Tiusanen expects the partnership to remain strong for a long time. He particularly recommends Coresbond to companies facing challenges in technical documentation and considering taking their documentation to the next level.
“I recommend Coresbond to companies that face challenges in producing technical documentation and are considering how to take it to the next level.” – Ari-Pekka Tiusanen, Raute
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